Terms and Conditions

Welcome to UrbanStay, your go-to source for furnished apartment rentals in Singapore. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a reservation.

1. Reservations

Reservations can be made through our website, by email at finance@urbanstaytop.com, or by calling us at +65 6733 0209. A valid credit card is required to secure your reservation.

2. Payment

All payments must be made in full prior to check-in. We accept major credit cards and bank transfers. For reservations made through our website, payment will be processed at the time of booking.

3. Cancellation Policy

Cancellations made 14 days or more prior to the check-in date will receive a full refund. Cancellations made less than 14 days prior to the check-in date will not be eligible for a refund.

4. Check-in and Check-out

Check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.

5. Occupancy

Our furnished apartments have a maximum occupancy limit of 2 adults and 2 children under the age of 12. Additional guests may be accommodated upon request, subject to availability and additional charges.

6. Damage and Liability

Guests are responsible for any damages or loss to the apartment and its contents during their stay. UrbanStay is not liable for any accidents, injuries, or losses that occur on the premises.

7. Privacy

We value your privacy and will not share your personal information with any third parties without your consent. For more information, please refer to our Privacy Policy.

8. Changes to Terms and Conditions

UrbanStay reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review them periodically for any changes.

9. Contact Us

If you have any questions or concerns regarding our terms and conditions, please contact us at finance@urbanstaytop.com or +65 6733 0209.

Thank you for choosing UrbanStay for your furnished apartment rental needs. We look forward to making your stay in Singapore unforgettable.

29 Scotts Rd, Singapore 228224
Email: finance@urbanstaytop.com
Phone: +65 6733 0209