Privacy Policy
At UrbanStay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.
Information We Collect
We collect personal information from you when you make a reservation or inquiry for one of our furnished apartments. This may include your name, email address, phone number, and payment information. We may also collect information about your stay, including check-in and check-out dates, special requests, and preferences.
How We Use Your Information
We use your personal information to process your reservation, communicate with you about your stay, and improve our services. We may also use your information for marketing purposes, such as sending you promotional offers or newsletters. You have the option to opt-out of these communications at any time.
Security of Your Information
We take the security of your personal information seriously and have implemented measures to protect it. This includes using secure servers, encryption, and regularly updating our security protocols. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors or cleaning services. We only share the necessary information for these providers to perform their services and require them to keep your information confidential.
We may also share your information if required by law or to protect our rights, property, or safety.
Your Rights
You have the right to access, correct, or delete your personal information. You may also withdraw your consent for us to use your information for marketing purposes at any time. To exercise these rights, please contact us at finance@urbanstaytop.com or +65 6733 0209.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services after the changes are made will constitute your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
UrbanStay
29 Scotts Rd
Singapore 228224
Email: finance@urbanstaytop.com
Phone: +65 6733 0209